What does VertexGrowth.ai's privacy policy cover?

This policy applies to VertexGrowth.ai, TRINITY, our websites, applications, consulting services, AI-powered tools, communications, and related services. It covers what data is collected, how it is used and disclosed, and your rights over it.

What data does VertexGrowth.ai collect?

Account and business information, uploaded customer or lead data, payment details processed by a payment provider, mobile and messaging information you choose to provide, and automatically collected usage and device data.

Cookies are used for session management and preferences — see the Cookie Policy for details.

How does VertexGrowth use AI service providers?

VertexGrowth may use third-party artificial intelligence and technology service providers to deliver requested features. Depending on the feature, limited business information, prompts, website content, or campaign details may be transmitted to those providers for processing. VertexGrowth does not use confidential Customer Content to train third-party foundational AI models.

Does VertexGrowth sell my personal information?

No. VertexGrowth does not sell personal information. Data may be disclosed to providers that support payments, hosting, communications, analytics, customer support, and AI or technology features, or when required by law.

How does VertexGrowth handle mobile information and SMS consent?

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile information and consent records are used to deliver requested messages, operate the messaging program, provide support, and honor opt-out requests. SMS opt-in data and consent are not sold or transferred for another party's own marketing.

How long does VertexGrowth retain my data?

Data is retained while your account is active. Upon deletion, data is deleted or anonymized within 30 days, except where retention is required for legal or business purposes.

What rights do I have over my data?

Depending on your location, you may access, correct, delete, or export your data, object to processing, or withdraw consent. Contact the contact page or email privacy@vertexgrowth.ai to exercise these rights.

Frequently asked questions about VertexGrowth's privacy policy

What services does this policy cover?

VertexGrowth.ai, TRINITY, websites, applications, consulting, AI-powered tools, communications, and related services.

How are AI providers used?

Third-party AI and technology providers may process limited information needed for a requested feature. Confidential Customer Content is not used to train third-party foundational AI models.

Is my data sold?

No. Information may be disclosed only to service providers that help operate the Services, as part of a business transfer, or as legally required.

Is SMS consent shared?

No. Mobile information is not shared for third-party marketing, and text-messaging opt-in data and consent are not shared with third parties.

How long is data retained?

While the account is active; deleted or anonymized within 30 days of account deletion.